PATIENT ACCESS

Following an up-grade to the patient access website by the administrator, we are aware that patient access may not be working for some existing patients and new patients are not able to register.  We are hoping that this blip will be resolved very quickly.

Please note that the software appears to want patients to choose a pharmacy for the collection of their repeat medications.  For those patients that collect from the Surgery, please ensure that nothing is added in the ‘nominated pharmacy’ option.  We will monitor the repeat requests very closely to ensure that patients are still able to collect their medication from the site of their choice.

Any problems, please contact the surgery

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Change to Appointment System

Due to a National Shortage of GPs, we, as a Surgery are having to work smarter. This will mean making better use of all our resources to free up the GPs to deal with their more involved cases.

The Nursing Team will be undertaking more of the routine appointments such as Medication Reviews.

From 16th April you will not be able to book an appointment more than 2 weeks in advance, we are hoping this will ensure you will not have to wait longer than 2 weeks to see a GP.

We thank you for your patience whilst we implement this new system.

Open Surgery will still be available everyday for on the day emergencies.

Important Information

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MAKE THE MOST OF YOUR APPOINTMENT

One Appointment – One Problem

Please click on the link above to see tips on making the most of your Doctor’s appointment

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PLEASE NOTE NEW TURNAROUND TIMES FOR REPEAT PRESCRIPTIONS

Dispensary now need 3 working days to process repeat prescriptions, please click here for further information: Change to repeat prescription turnaround times

For further Repeat Prescription information please click here

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ALLOCATION OF NAMED GP

In accordance with one of our new contractual requirements every registered patient has now been allocated a named GP.

If you would like to find out who your named GP is, please contact the surgery for this information

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Unsure where to find the right treatment? Find health help with NHS website and app

The NHS in Kent and Medway has a free website and app to help you find the right treatment, especially when you are not sure what to do or who to contact.

Whether you have a baby with a high temperature, a child who is being sick, a teenager who is feeling low or you have sprained your ankle and for many other health problems, the Health Help Now web app can guide you to the service that will help you best.

New features available on the Apple and Android versions include a health wallet, where users can make notes about symptoms or questions they may need to ask a GP, keep a list of health appointments and contacts, save favourite pages from Health Help Now and view other useful apps.

Health Help Now lists common symptoms for people of all ages and helps you find the best place for treatment for them in the local area. It shows the nearest services, whether they are open or closed, and provides a map of their location and directions.

Health Help Now also offers reliable health advice and links to other useful websites. Available at www.healthhelpnow-nhs.net, it works on smartphones, tablets, and computers. To find the downloadable apps, just search Health Help Now at the Apple Store and the Android Google Play Store.

Why not download it to your device now so you have it to hand when you need it?

If you don’t have internet access, or if you need medical help fast but it isn’t a 999 emergency, dial 111.

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MESSAGE FROM THE PRACTICE PARTNERS CONCERNING THE DAILY EMERGENCY CLINIC

Please click here for message

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CHANGES TO PRACTICE WEDNESDAY AFTERNOON CLOSING

Please be aware that Sellindge Surgery will close at 1pm on the second Wednesday of every month.

The surgery will not re-open until the Thursday morning at 8am

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Notice Board

Due to the increasing number of health related posters and leaflets that we have on display, we regret we will no longer be able to display posters advertising local events.

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Personal Details

If you change your name or address, it is now possible to inform the sugery of these changes via the surgery website. Our clinical system now has the facility to record email addresses, so if you would like us to contact you through your email, please let the surgery know your address.

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