Patient Access

What is Patient Access?

With Patient Access, you can now view, book and cancel appointments from home, work or on the move – wherever you can connect to the internet. What’s more, because Patient Access is a 24 hour online service – you can do this in your own time, day or night.

Plus, Patient Access is not just for booking GP appointments, you can also:

•Order repeat prescriptions

•Change your address details

•Send secure messages to your practice

•View medical record details online Please click here to see the Access to Medical Records Leaflet.

How do I register?

For appointment booking and repeat prescription ordering, please call at the Surgery bringing with you Photo ID and a recent document with proof of your current address if you have these.  The receptionist will ask you to complete a registration form and will then provide you with an access code which you can use to register for Patient Access.

Access to appointment booking and repeat prescription ordering will be available as soon as you have registered.

For access to the medical record viewer patients MUST produce photo ID and a document dated within the last 3 months to prove current address.  The receptionist will ask you to complete a registration form and will then provide you with an access code which you can use to register for Patient Access.

Once approved for medical records access this facility can take up to 28 working days to be switched on.

Is my information secure?

All information that is sent to your surgery via EMIS Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information