Health Advice

NHS 111

NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Stop, Think and Choose

The NHS is encouraging people to make sure they know where to go for health help.

Dame Eileen Sills, (Chief Nurse at NHS Kent & Medway), Said: "It's important to come forward with any health concerns but you can help ease the pressure by choosing the right service. Knowing the right place to go can help you get the treatment you need faster. Please choose wisely and help us, help you."

With schools shut for the summer, the holidays can be a busy time but help is at hand from NHS 111, online and by phone, and with

Stop, Think and Choose helps patients make an informed choice about the best service for them by listing the range of available options, including details on Kent and Medway pharmacies, Urgent Treatment Centres (UTCs) and Minor Injury Units (MIUs).

UTCs and MIUs can treat a variety of minor illness and injury. Patients can either walk in or call NHS 111 to get a same-day appointment booked.

Pharmacists provide expert, free, confidential advice on health issues. You can simply turn up and ask for advice with no prior appointment.

Please note that once the surgery is at full capacity the Reception team are advised to direct any patients that are in need of on the day medical treatment to NHS 111 for an UTC appointment. The UTCs are GP lead and are open 7 days a week from 8am to 8pm.